Streamyx customer support.. sooooo GOOD lar… ~ Part 2
June 12th, 2009 | by jys |After so many days (almost 2 weeks!), we finally able to get one technical guy from Streamyx (who works during the school holidays) to come to our house yesterday to check what happened. I thought I’m able to finally online after 2 weeks without Internet connection but guess what? The line is NOT fixed yet!!
I asked FL, what did the technical guy said? and he said…
Oo, you tak read newspaper? streamyx ada annoucement mar… minggu ini banyak orang kena problem ini (dsl keep blinking), ini TM punya problem, bukan saya punya problem…saya pun tak tau macam mana fix lar..
What?? Not his problem? He’s not with TM? What the hell? FL told me he wants to go off as soon as he found out it’s the dsl blinking problem. He doesn’t wants to further check to see is there any other things not right and just asked us to wait until TM annouced the dsl thing already fixed.
So now what? WAITTTTTTTTTT again!!!!!!!!!!!!!!!!!
&^#$%#$(#($*#($*#(*$#$@#@^#%$@#^%$@#$_)#()_@(_#(#@#*@*&^
Tags: complaint, dsl blinking, internet connection, streamyx
8 Responses to “Streamyx customer support.. sooooo GOOD lar… ~ Part 2”
By richard on Jun 12, 2009 | Reply
haha~.. this is TM
Jys:
~sigh……
By leonaQ on Jun 12, 2009 | Reply
I saw TM annoucement at newspaper said about having upgrade by this friday from 11pm to 6am
and next friday also (something like that).
so, your problem was before the upgrade woh?!
Jys:
ya ya..
By Jayce on Jun 12, 2009 | Reply
What to do? Keep calling to follow up. Ask for fix date.
Jys:
ya, keep calling.. but their answers? tak tau lar, not sure lar, dono lar..
By tekkaus on Jun 12, 2009 | Reply
Seriously I would love to ditch streamyx as soon as possible. Their service is way to low. =(
Jys:
u know what, after u talked to their customer support ppl / technician, you will feel like terminating streamyx immediately.
By tekkaus on Jun 12, 2009 | Reply
And yet they could win Broadband of the year award again! Ouh yeah..they are the only one who provide large scale broadband.
Jys:
ya, that’s right. when i’m the only student in my class, i also become NO.1 lar!!
By sean on Jun 12, 2009 | Reply
yeah.. i experienced tht. the problem is not really with the worker, usually, he is frm TM subsidiary or associated outsource company worker. MMg i oso cant do anything during the blinking thing. these low-level worker oso cant help.hhaha. but u can opt for wireless broadband like maxis, celcom n p1 if u feel like going wirelss with higher speed.
Jys:
I know the problem is with TM, but I’m counting on him to fix my problem mar, and he’s representing TM, so when he said he can’t do anything and asked me to wait, sure I will geram lar…
I wanted to lar, but my place got no coverage.. ~sigh..should check again with them to see whether got coverage now or not.
By AsSphere on Jun 13, 2009 | Reply
hahah… i also no read newspaper lol.. but i also got same problem.. suddently internet will hang.. =.=
Jys:
my line probably up for 10seconds, then down for a few minutes…then up again for another 10 seconds..how to online like that?
By disturbedmind on Jun 14, 2009 | Reply
how can they win broadband of the year award? wahlao! i bet the contest is rigged. tipu! hahahah
Jys:
well, if you are the only 1 in the class, then you automatically become the No.1 lor.. right?