Pos Laju Tracking System.. For what?????
September 24th, 2009 | by jys |Normally after I delivered a parcel through pos laju, I will email my online shop customers the pos laju tracking no so that they can track their parcel on the pos laju website. Yesterday morning I delivered two parcels and immediately after that, I emailed my customers their tracking no which stated on the pos laju slip.
Later at night, I received an email from one of my customer telling me that he had tried to track his parcel but the website shows ‘Record Not Found’. Well, that’s the problem. This is something which I found out recently, that pos laju only update their website after the parcel has been delivered. Yes, when the time my customer received the parcel, he should be able to track his parcel on the website. What’s the point to have this tracking system when it will only be updated after the parcel being delivered? Who will go check their parcel status after they got their parcel????? Funny right?
I seriously don’t understand, they build a system to let ppl track their parcel online and yet they don’t update their system. It’s totally useless!! I’m not sure about those international parcel, is it going to work that way too? Of cos we can call them to check our parcel status but it would be a lot easier if the online tracking system works. Don’t you think so?
~sigh.. you know what I told my customer? “That’s the problem with pos laju, they only update their website after you received the parcel. You can try to check again once you got your parcel.” I can’t believe I actually said that to him… aih…!!
If you enjoyed this post, make sure you subscribe to my RSS feed!Tags: online shop, pos laju, tracking no
9 Responses to “Pos Laju Tracking System.. For what?????”
By tekkaus on Sep 24, 2009 | Reply
Looks like Pos Laju is not very efficient huh!
Jys:
so far the delivery is ok lar, just the tracking system.. i just dun understand why they want to update their website after the parcel being delivered…it’s useless lar…
tekkaus´s last blog ~ My Line 7 Shoes!
By Audrey on Sep 24, 2009 | Reply
Lol. Wtf. Hey, do you know how long Pos Laju takes to deliver to other country like US, Aussie?
Jys:
hmm not sure about US/Aussie, but I delivered a parcel to UK yesterday and they told me it should take 3 to 5 working days. hopefully can reach there on time lar…
Audrey´s last blog ~ Not again!
By Geok Kee on Sep 25, 2009 | Reply
Not only post laju, even Nationwide Express sometimes have issue on their tracking sys too.
Jys:
aih.. they should really update their system lar…else having an online tracking system is pointless…
Geok Kee´s last blog ~ 913 V-snaP人像摄影交流会 Part 3
By Forever28 on Sep 26, 2009 | Reply
Hmm… From what I know if you send parcel to oversea by post laju service, that tracking code should able to track the parcel. But when you see that parcel is delivered to airport and about to leave the country, then no more update, until you have received that parcel, haha!
DHL does very good job on their tracking system~
Jys:
DHL? different price oh.. hehehehe….
Forever28´s last blog ~ Work, Facebook, blog
By Jenny on Sep 29, 2009 | Reply
Haha…I always thought PosLaju don’t do a good job most of the time like our other govt sites. luckily there are other courier services ard
Jys:
haha, I was too a bit worried that my parcel to UK will go missing but thank god, it’s delivered within 4 working days. Not bad huh….
But I still think they should update their tracking system so that we can track our parcel..
Jenny´s last blog ~ Wow….
By Jeff on Feb 10, 2010 | Reply
Yes. I experinced it today. sent a parcel by Poslaju this morning, after 12 Hours, I am still unable to trace my parcel.
I like DHL tracking system.
Jys:
ya, you only will be able to track after 24 hours.. i think….
DHL ar? more expensive right? ‘yat fan qin yat fan foh’ lor.. hahaha..
By nelson on Feb 19, 2010 | Reply
i facing tis problem too…
they still not pro…
hope the poslaju ceo can find tis post
Jys:
hahahaha, that day even worst, their system down but they nv show in the website, customers all complaint how come their parcel not able to track.. ~sigh….
By auto30 on Feb 23, 2010 | Reply
hi,i`m using City link mostly their system quiet Ok,for sure sKyN*t take 4 days to update their systm…
Jys:
not sure about citylink, but skynet? definitely out lar..worst than pos laju….
By auto30 on Feb 23, 2010 | Reply
lately all my item from other courier already received yesterday..only PosLa*u still i must call post branch for pickup item today..hehehehe
maybe someday they will using some GPS tracking system..hopely
Jys:
can’t compare them with those DHL and all as pos laju is cheaper rite? So far I found no prb with pos laju lar, at least they said the next day arrived, it really arrived. Just a bit unhappy with their tracking system lor… hehe…
Dono why they still need the tracking system when we can only tracked when we received the item.. :p