Jys ~ Blah Blah Blah » Maybank

Arggggg!! Don’t push around your responsibilities!!

jys — Mon, 04 Jan 2010 05:07:22 +0000

Last Thursday, I went over to Maybank to collect a new credit card. You must be wondering, gov charging RM 50 per card, everyone is trying to terminate credit card and why I go apply a new one? Well, I did not apply for a new card, the card is to replace my existing card, they upgraded my card.

Anyway, I went over to collect the new card, so when I asked them, will my existing card terminated automatically? They staff said, no, I can still used it. Apparently, they did not upgrade my card as I thought but they are actually issuing me another card!! I already signed “received” for the new card, so I thought maybe I just cancel off my existing card and keep the new one, since the new card offered a higher limit.

So i told the staff that I wanted to terminate my credit card, and asked they to transfer my existing installments/easy payments to the new card. The staff at the branch said I need to call credit card center to do that, they can’t do anything about it. When I got back to office from the branch, I called and guess what the credit card center ppl said to me? They said I need to do it over at the branch, they can’t do anything about it. Both parties also can’t do anything about it?

Of cos I told him the whole story, told him that the branch ppl said must call credit card center, but credit card center ppl said definitely must do it over the branch. FINE!! So just now during lunch, I went over to the branch again. I told them I wanted to terminate my credit card and asked them to transfer my installments to the new card. And guess what? They told me to call the credit card center again!

I am really pissed this time! I told her, “you asked me to call credit card center, credit card center ask me to go branch, so who is the person that is responsible for this”? She insisted that the credit card center is responsible for this and they cannot do anything about it.

I yet to call the credit card center but IF they tell me I need to go to the branch.. I think I will write a complaint letter to Maybank to complaint both parties!! Seems like no ppl is handling the credit card termination in Maybank? Or is this a new tactic they used to stop ppl from terminating their credit card?

Really “big head prawn” la….

jys — Wed, 09 Dec 2009 03:18:38 +0000

I did something really stupid yesterday.. until now I still don’t believe I actually did that. Well, you see, every month, my salary will be in my Maybank account. If you have an account with Maybank, you should know that they don’t charge their customers annual fees for the atm cards, but we are only allowed to withdraw 4 times per month for free, the 5th transaction will be charged for RM 0.50. So in order not to be charged (it’s not like I always withdraw more than 4 times cos nowadays use credit cards more often, but sometimes I may, so..), what I do every month is that I moved part of my salary to another bank account which allows me to have unlimited withdrawals.

So this month, as usual, I withdraw money from Maybank and plan to deposit it at another bank. I was suppose to deposit yesterday but I forgot, and when I got home yesterday, I received a cheque from Nuffnang (yes, second payment from Nuffnang!! hehe..). At first, I plan to bank in to my Public Bank account, but somehow I wrote the Maybank account on the back of the cheque, so this morning I went to Maybank to bank in my cheque.

So.. after bank in the cheque, I went deposit the money that I withdraw from Maybank. Yes.. withdraw from Maybank and deposit balik into my Maybank account. Geng leh!! I still haven’t realized what I did until I login to the maybank2u website to pay bills, and found out how come my balance still got so much left. hahahahahahhaa…

really ‘dai tao ha’ la…

Do you know how many times you withdraw from ATM every month? Beware of the charges!!

jys — Wed, 01 Apr 2009 02:49:09 +0000

I always thought that if the bank charged me annual fees for my ATM card, then I can withdraw from ATM for FREE without any limit. Until one day, I came across a forum discussion about this, then only I realized even the bank charged my ATM card annually, there might be limit on the withdrawal times per month too.

For Maybank, if we withdraw more than 4 or 5 times (not very sure they start charging on the 4th transaction or the 5th transaction) per month, they will charged us RM 0.50 (did they increase the charges?) for each subsequent withdrawal. But they don’t charge us annual fees, so as long as you withdraw 3 times per month, you’re safe.

As for Public Bank, I think they do charge us RM 12 annually. At first I thought I can withdraw unlimited times but when I checked their website, they actually did state there that the no of times we can withdraw per month is 8 times. So do not exceed 8 or else they will charged RM 1 for each subsequent withdrawals.

For CIMB, they charged RM 8 per year and there are no limits. You can withdraw everyday if you want to. hehe….

I’m not sure about other banks. Any of you had any idea?

Are you aware of these charges?

I miss the old Maybank2u website!!

jys — Fri, 17 Oct 2008 02:43:38 +0000

I am a maybank user and I always think that their online banking is the best among other bank! This morning when I login to my maybank account to pay my bills, I realized they have a brand new design. Hmm, interesting!! I like new things!! I decided to explore it a little bit to see what’s new and guess what, I clicked on the login button and wait for 5 minutes, but still I can’t see the login page!! The page loading time is too long, the whole site is very slow… Now i miss the old maybank2u.

Ok, so after about 5 minutes, I managed to get the login page. I entered my username and password and it’s waiting time again!! It took me another 5 minutes to get to the main page!! Arggg!!!! I’m getting impatient lar.. Basically it took me a few minutes for every single click, oh my, I terribly miss the old Maybank2u website!!

The Agent M

While I’m exploring the new website, I saw this.. Do you know you can actually chat with a Maybank agent regarding banking stuff through msn? Not bad wor.. They purposely hire one person to chat through msn? Haha.. I’ve added this M agent but I haven’t start chatting with him yet. Have you tried this?