Later at night, I received an email from one of my customer telling me that he had tried to track his parcel but the website shows ‘Record Not Found’. Well, that’s the problem. This is something which I found out recently, that pos laju only update their website after the parcel has been delivered. Yes, when the time my customer received the parcel, he should be able to track his parcel on the website. What’s the point to have this tracking system when it will only be updated after the parcel being delivered? Who will go check their parcel status after they got their parcel????? Funny right?

I seriously don’t understand, they build a system to let ppl track their parcel online and yet they don’t update their system. It’s totally useless!! I’m not sure about those international parcel, is it going to work that way too? Of cos we can call them to check our parcel status but it would be a lot easier if the online tracking system works. Don’t you think so?

~sigh.. you know what I told my customer? “That’s the problem with pos laju, they only update their website after you received the parcel. You can try to check again once you got your parcel.” I can’t believe I actually said that to him… aih…!!